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Post by foggman on Mar 29, 2016 20:47:12 GMT -5
Easy saved my tank tonigh. So a snail in my sump decided to get sucked into the pump for my ATS, causing the water going to the ATS to come out at a trickle and run out of the sump(I think a design change is in order). Of course I didn't notice this untill about 730, and easy closes at 7. I just did a water change on Sunday so I was all out of salt and my ATO drained trying to keep up with the leaking water so I didn't have any RO water either. So I was getting ready to head out to Petco and gwt some salt when I thought I should call easy and see if any one is around. Luckley Jason answerd he was just getting ready to leave. But he left out 20gal of mixed salt water for me and a bag of salt just incase. That meens I didnt have to use tap water. I am glad that there is an LFS around that is willing to help out
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Post by spotfin on Mar 30, 2016 6:25:07 GMT -5
Nice! That's great customer service!
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